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FAQ's

Our Frequently Asked Questions + Return Policy info.

 

Q: What's the best way to contact you?

Send us an email! We would love to chat with you - hello@alpinebabyco.com

 

Q: How do your leggings fit?!

Our leggings are tightly fit, instead of pant like & come in the following sizes according to height.
0-3 month // 24"   Inseam 8.5"
3-6 month // 27 "  Inseam 10"
6-12 month // 30"  Inseam 12"
12-18 month // 33" Inseam 13.5
18-24 month // 35"  Inseam 14"
2-3T // 38" Inseam 15.5"
3-4T// 41" Inseam 17"
4-5T//44    Inseam 18.75
If there's any question at all, size up. It's better to purchase with a little extra room, and have longer available wear.

 

 Q: How long will it take to receive my order?

If you've purchased a "Ready To Ship" item, it will ship within 1-2 days upon receiving payment. If you've purchased any other  item, please allow 3-4 weeks for your item to ship.

 

Q: Where do you ship from?

We proudly ship our products from Northwest Montana - Kalispell, to be exact.

 

Q: How do I care for my clothing?

We recommend washing on cold, paired with phosphate free detergents to get the best wear. We also like to hang dry our clothing too, but realize life is busy, and drying on low is just fine too. We prewash our fabric to prevent excessive shrinking and we are using a new more fade resistant fabric! 

 

Q: How are your legging designs printed? Are they Eco-Friendly?!

Along with printing on Certified Organic Cotton, our legging designs are digitally printed using water-based inks. Unlike conventional printing, digital printing uses very little waste of fabric, ink, water, or electricity. No added chemicals are used in the printing or preparation process.

 

Q: Why are your products so expensive?

Each item that leaves Alpine Baby Co. is created by hand from start to finish. Not only is this extremely time consuming, but expensive, as organic cotton is $27+ per yard. We put extreme pride and value in our products, to insure you get not only a unique item, but it's the very best. 
Purchasing handmade is not inexpensive, but is personally rewarding. It's more than the just the item, it's about supporting other Mom's & Dad's who are using their talents and abilities to support their very own families. We, as small business owners, appreciate your support more than you know. It's not about greed, it's simply more expensive to purchase handmade in the USA.

 

Q: What is your return/exchange policy?

We DO NOT accept returns. 
Please make sure you double check our sizing guidelines posted above BEFORE you purchase.

 

EXCHANGES: We will gladly exchange an UNWORN item in the original packaging within 30 DAYS of customer receipt of item. Please email support@alpinebabyco.com to arrange the exchange process. Once the item has been received and inspected, we will ship the exchange item to you. There is a $5 restocking fee for each item exchanged and the item exchanged must be in new condition and unwashed and unworn. 

If you need a refund/exchange due to a mistake on our part (defective or damaged)- contact support@alpinebabyco.com immediately and we will resolve the mistake within a timely manner.

 

Q: Will my leggings be EXACTLY like shown in your pictures?

Nope! We work with natural and unique materials, our pieces are cut and sewn individually. As such, please note it is not always possible to *exactly* replicate a piece due to minor pattern variations and availability of materials.