Free domestic shipping, always.

FAQ's

Our Frequently Asked Questions + Return Policy info.

 

Q: What's the best way to contact you?

Send us an email! We would love to chat with you - hello@alpinebabyco.com

 

Q: How do your leggings fit?!

Our leggings are tightly fit, instead of pant like & come in the following sizes according to height.
0-3 month // 22''
3-6 month // 24.5''
6-9 month // 27''
9-12 month // 29''
12-18 month // 31.5''
18-24 month // 34''  
2-3T // 36''
If there's any question at all, size up. It's better to purchase with a little extra room, and have longer available wear.

 

Q: Do you ship internationally?

YES! We use a flat rate international shipping to make it as affordable as possible for our customers. We love having support in other countries!

 

Q: How long will it take to receive my order?

If you've purchased a "Ready To Ship" item, it will ship within 1-2 days upon receiving payment. If you've purchased a Pre-Order item, please allow 3-4 weeks for your item to ship.

 

Q: Where do you ship from?

We proudly ship our products from Northwest Montana - Whitefish, to be exact.

 

Q: How do I care for my clothing?

We recommend washing on cold, paired with phosphate free detergents to get the best wear. We also like to hang dry our clothing too, but realize life is busy, and drying on low is just fine too.

 

Q: How are your legging designs printed? Are they Eco-Friendly?!

Along with printing on Certified Organic Cotton, our legging designs are digitally printed using water-based inks. Unlike conventional printing, digital printing uses very little waste of fabric, ink, water, or electricity. No added chemicals are used in the printing or preparation process.

 

Q: Why are your products so expensive?

Each item that leaves Alpine Baby Co. is created by hand from start to finish. Not only is this extremely time consuming, but expensive as organic cotton is $27+ per yard. We put extreme pride and value on our products, to insure you get not only a unique item, but it's the very best. We also pay our seamstresses graciously to cover time away from their babies.
Purchasing handmade is not inexpensive, but is personally rewarding. It's more than the just the item, it's about supporting other Mom's & Dad's who are using their talents and abilities to support their very own families. By purchasing from a small business, you are giving a little girl dance lessons- or providing a tank of gas to get to soccer practice.
We, as small business owners, appreciate your support more than you know. It's not about greed, it's simply more expensive to purchase handmade in the USA.

 

Q: What is your return/exchange policy?

We DO NOT accept international returns. 
Please make sure you double check our sizing guidelines posted above BEFORE you purchase.
All items purchased during a SALE are FINAL.
We CANNOT return clothing that has been WASHED OR WORN. For the sake of the little ones who are intolerant to clothing softener, or have sensitive skin, allergies, etc. We also, will not be responsible for any reaction that your child may get while wearing our clothing for it arrives to you from a clean environment

RETURNS: Any items purchased must be returned UNWORN and in the original packaging within 7 DAYS of customer receipt of item. Please contact support@alpinebabyco.com to start your return process. DO NOT just send the item back.

Upon our receipt of the item, and after thorough inspection, we will issue a refund minus shipping charges. We will also charge a $5 restocking fee for each item returned.

EXCHANGES: We will gladly exchange an UNWORN item in the original packaging within 30 DAYS of customer receipt of item. Please email support@alpinebabyco.com to arrange the exchange process. Once the item has been received and inspected, we will ship the exchange item to you. There is a $5 restocking fee for each item exchanged.

If you need a refund/exchange due to a mistake on our part (defective or damaged)- contact support@alpinebabyco.com immediately and we will resolve the mistake within a timely manner.

 

Q: Will my leggings be EXACTLY like shown in your pictures?

Nope! We work with natural and unique materials, our pieces are cut and sewn individually. As such, please note it is not always possible to *exactly* replicate a piece due to minor pattern variations and availability of materials.